XPS15 R2 TV Tuner

I am now disappointed I didn't get the TV tuner. As it was explained to me by a couple reps it was only good for a coax connection and didn't have OTA HD reception. Now to find out that is not the case :/. Anything I can do at this point?

Reply 1 : XPS15 R2 TV Tuner

Amazon or Ebay and just buy an external tv tuner - I think they run about the same as Dell ($50)

Reply 2 : XPS15 R2 TV Tuner

a usb tv tuner would be the easiest option but will lose a usb port. or you could get a dell technician to install the internal one?

Reply 3 : XPS15 R2 TV Tuner

Quote:

Originally Posted by blingers a usb tv tuner would be the easiest option but will lose a usb port. or you could get a dell technician to install the internal one?

I really like the internal option :/ How could multiple reps tell me wrong information? You think they would jump at any opportunity to sell you something

Reply 4 : XPS15 R2 TV Tuner

Dell reps are pretty clueless unless you can get past them to a technician - even then, it's iffy if you'll get any accurate info

Reply 5 : XPS15 R2 TV Tuner

Quote:

Originally Posted by xmacro Dell reps are pretty clueless unless you can get past them to a technician - even then, it's iffy if you'll get any accurate info

so fristrating :/ so am I basically stuck with an external module

Reply 6 : XPS15 R2 TV Tuner

Quote:

Originally Posted by chemman14 so fristrating :/ so am I basically stuck with an external module

You could try one of these:



dvb-t "mini pci-e" - Google Search



They seem to be the same manufacturer and capabilities as the ones Dell. You'd have to take the WWAN module out. Hmm and you wouldn't have the antenna port on the back and would have to use only the internal one so maybe no good

Reply 7 : XPS15 R2 TV Tuner

Quote:

Originally Posted by zygotic You could try one of these: dvb-t "mini pci-e" - Google Search They seem to be the same manufacturer and capabilities as the ones Dell. You'd have to take the WWAN module out. Hmm and you wouldn't have the antenna port on the back and would have to use only the internal one so maybe no good

my WWAN module slot is blank because I was told I couldnt get bluetooth, WiFi, and WWAN. Another damn erroneous statement from the brilliant people that sell dell systems

Reply 8 : XPS15 R2 TV Tuner

Quote:

Originally Posted by chemman14 my WWAN module slot is blank because I was told I couldnt get bluetooth, WiFi, and WWAN. Another damn erroneous statement from the brilliant people that sell dell systems

Ah - sorry - thought you were in Europe for some reason.



Sounds like you're having a rough time of it! A Dell guy told me today that even an engineer couldn't swap my keyboard because it's a laptop



BTW don't get any of those cards from the Google link if you're not in Europe

Reply 9 : XPS15 R2 TV Tuner

If you're patient and don't need the laptop immediately, you could always send it back (think you have 7 days for full refund) and just re-order.



Though personally after waiting, I don't think I could do something like that unless there was a major problem